A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
ABORIGINAL LIAISON OFFICER - TAFE
The Aboriginal Liaison Officer provides support for Aboriginal and Torres Strait Islander students through referrals, study support, advice regarding study options and other support agencies. Currently prospective students can discuss their study options and explore possible education pathways. The ALO also offers lecturers and tutorial groups an Aboriginal perspective on subject material being studied. The ALO is also a resource for non-indigenous staff and students. Contact:
Tuesday, Wednesday, Thursday, Friday
ph. 02 6055 6638; fax: 02 6055 6388
ACADEMIC SKILLS UNIT – LA TROBE
The Academic Skills Unit provides students with assistance to develop and adapt the study skills required for successful tertiary study. This includes time management, note taking, skills in reading, assignment writing, tutorial presentations, citing references and preparing bibliographies, and helping with exam preparation. Assistance may be on an individual or group basis, depending on your needs. See notice-boards for details about study skills lectures and workshops.
A preparatory course, the University Bridging Programme, is available for mature age students without Year 12. If you wish to take advantage of the assistance which is available contact the unit staff at:
Room 4236 ph. 02 6024 9772
ACADEMIC RIGHTS FOR STUDENTS
LA TROBE: You have rights as a student! If you have any questions or concerns, you have the right to be listened to and treated as an adult. See also the La Trobe A-Z Section. If you have questions about your rights, contact Joanne Mathey at the Student Association 02 6055 6390 or the Equity Officer at Student Services 02 6024 9628
TAFE: The academic rights of students at Wodonga Institute of TAFE are protected by the Student Grievance Procedures. The Institute has policy that allows for informal and formal processes in monitoring student progress
Accommodation
On-Campus: Sixty-nine rooms are available to students of La Trobe and TAFE including one fully accessible unit for students with a disability. Priority is to first-year students who are recent school leavers. All students of the University and TAFE are eligible to apply.
Contact Residential co-ordinator on 02 6055 6389; accommodation@wodonga.tafe.edu.au
Off-Campus: A list of private providers (Tertiary Students Accommodation Register) can be obtained from Learner Services or the TAFE and University Internet sites.
For further information contact:
Student Services (La Trobe) 02 6024 9627 or 02 6024 9628
Learner Services (TAFE) Building A; 02 6055 6389 or 6055 6606 Learner Services can also provide information about other forms of off campus accommodation.
If you need help moving - Discount
rates apply to students (cheaper if you assist):
Neville (
ADDITIONAL SUBJECT ENROLMENT
TAFE: If you wish to add a subject to your enrolment you must first obtain an ‘Enrolment Variation Form’ and talk with the appropriate teacher. Additional fees may apply.
La Trobe: see La Trobe A-Z Section “Variation of Enrolment”
ADMINISTRATION SERVICES - TAFE
Administration Services - student administration, including enrolment, payment of fees, results and other student matters is located at:
Ground Floor, Building A,
Monday - Friday 8.30am – 5.00pm, 02 6055 6766
ANTI SEXUAL HARASSMENT ADVISERS
The TAFE and University are committed to providing an environment that is free from sexual harassment or discrimination. When you talk to an anti-sexual harassment adviser, it will be in strictest confidence. You will be advised of your rights and be provided with support in dealing with the situation. See websites for contact persons or contact the Equity Officer at La Trobe 02 6024 9728 or Wodonga TAFE 02 6066 6662
APPRENTICE & TRAINEE INFORMATION
Business Development Officer –
Manager Administration Services: 02 6055 6656
NSW Department of Industrial Relations: Award & Industrial Matters 02 9243 8900
VIC Apprenticeship Field Officer: Mark Cottee 02 6055 6309
ATTENDANCE
Check the attendance requirements of your course. Some TAFE courses have a compulsory 80% attendance rate.
AUSTUDY/ABSTUDY
see Youth Allowance for under 25
AUSTUDY is a Commonwealth Government scheme that provides financial assistance for students 25 and over undertaking study in an approved course. To qualify for assistance students must satisfy certain conditions of eligibility. The rates of AUSTUDY/Youth Allowance vary according to income/asset tests. For further information, call AUSTUDY National on 132 317. Application forms can be obtained and lodged at Centrelink, Albury. If you are assessed eligible for Austudy/Abstudy/Youth Allowance, you will also receive an application form for the supplement. Upon receiving benefits you have the option of trading in part of your grant for a supplement - for every $1 of your grant you can get $2 in a supplement. Repayment can be made on top of your income tax, after you finish your studies and you are earning above the average weekly earning, or you can get a 15% discount on repayments made within five years.
Student Services (La Trobe) 02 6024 9627
Learner Services (TAFE) 02 6055 6389
Centrelink
132490 – Austudy/Youth Allowance
132317 – Abstudy
For details regarding ABSTUDY contact:
La Trobe: 6024 9796; fax: 02 6024 9777
TAFE: 6055 6638; fax: 02 6055 6388
Bar - at the Hangar (18+ only)
The Hangar Bar is located in the Hangar, next to the Hangar Cafe. It has a restricted club license. The bar is open mainly for student activities, functions, BBQs, class groups, or by student request at other times. Keep your eyes open for advertised opening times and for student activities, or call the student association on 02 6055 6641.
If you are interested in booking a function or the bar contact Susie Robertson on 02 6055 6716. Email srobertson@wsawodonga.com.au FINANCIAL MEMBERS RECEIVE SUBSTANTIAL DISCOUNTS
BOARD – TAFE
Wodonga TAFE Board is the governing body of Wodonga Institute of TAFE. There is a student representative on council.
BOOKSHOP
Stock includes textbooks at discount prices, stationery and software at educational prices.
Contact the manager on 02 6024 9899
Hours: Mon-Thurs 9am-5pm. Fri 9am-2pm
Also open by appointment for groups.
Closed between mid December and mid January
Second-hand books are purchased and sold from the bookshop.
BUS
Mylons Bus Service, Twin runs a service to the TAFE/La Trobe campus. Refer to the webpage for bus timetables.
Student Transport Concession forms are available from Wodonga Railway Station.
CAFETERIA AT THE HANGAR
The
Hangar Cafe
is
operated by the Student Association for TAFE and University students.
Opening hours are Monday to Thursday 9am to 4pm, Friday 9 am to 2 pm,
depending on demand. During exam and holiday periods hours are limited.
If you require any catering contact Susie Robertson on 02 6055 6716, email srobertson@wsawodonga.com.au
FINANCIAL MEMBERS RECEIVE A 10% DISCOUNT
CAFETERIA AT TAFE – FOOD ON CAMPUS
The main cafeteria food on campus is located on the ground floor of Building A and offers a wide range of snacks meals and drinks.
Opening hours: term time 7:30am – 8pm Mon-Thurs; 7:30am – 3pm Friday;
term break 10am – 2pm Mon – Friday.
Vending machines with snack food and drinks are available at all times.
CAFÉ AT LA TROBE
‘PLAN B’ Café is located next to the Bookshop on the La Trobe site. Open 8.30am – 4.00pm Monday to Friday from mid February until the end of exams in November.
CAR PARKING AND FINES
Car parking is available at 87 McKoy St, Moorefield Park Drive, University Car Parks and at University Dr. Car parking fines do exist, so obey the parking rules, and note the parking signs in University Dr. State of Victoria traffic rules apply to the car park.
CAREERS
The careers service is available to all enrolled students, and aims to assist students to prepare for the workforce by providing assistance with the preparation of resumes, interview techniques and application letters. Students are advised to make appointments well in advance of the need for these documents as the service is often fully booked. Full career assessments may be arranged with the counsellors. La Trobe students should register to use CareerHub using their usual username and password.
Student Services (La Trobe) 02 6024 9627
Learner Services (TAFE) 02 6055 6327, 02 6055 6683 or 02 6055 6606 to make an appointment
CENTRELINK
Centrelink, 576 Townsend St, Albury.
Newstart, ph. 132 850
Family payment, ph. 131 305
Enquiries/appointments, ph. 131 021
Pensions, ph. 132 300
TTY Service 1800 810 586
Multilingual service, ph. 131 202
CHANGING OF ADDRESS OR NAME - TAFE
Obtain a Change of Personal Details Form and lodge it at Administration Services for any change of home or term address or change of name, etc. It is your responsibility to ensure that the Institute has the correct address at all times. Documentary evidence is required for change in name.
CHAPLAINCY
Chaplaincy drop-in for both students and staff for a cuppa, conversation or chill-out. Room 4243 next to the study skills unit upstairs in Building 4. Chaplaincy has a trolley of donated food for student access; please see entry ‘Food donations for students’
Chaplain/team coordinator Meleane (Mel) Siuhengalu 02 6024 9753 or 0431 664 505, chaplain.aw@latrobe.edu.au
CHILD CARE SERVICE
Kids on Campus – the natural choice for your child
Imagine a world where your children and their needs are the centre of the universe – where they can express themselves through art, stories, music, dance and performance that forms the basis of their growth and leaning, where they plant a vegetable garden and play in an environment away from the noise and pollution of traffic, and importantly, where they can have fun.
Established by Wodonga TAFE and La Trobe University, Kids on Campus is located in picturesque surrounds between the two campuses and offers affordable high quality care for the children of students, staff and the wider community.
Kids on Campus is open Monday to Friday from 7:30am to 6:00pm and for approximately 50 weeks per year. Fees are reviewed by the Committee of Management at the end of each financial year. Current fees are effective from 6th July 2008, excluding Child Care Benefit.
Weekly Fee - $265 per child
Daily fee - $60 per child
3 hours Sessional care - $30 (conditions apply)
* Discounted rates apply for 2 or more children in care.
Included in these fees are all meals, snacks and nappies.
Please contact Shelli Hardwick, Coordinator on 02 6055 6635 or email kidsoncampus@wodonga.tafe.edu.au for more information.
CLUBS AND INTEREST GROUPS
If you are interested in forming or joining a club or interest group, visit the Student Association office or phone
02 6055 6641. email wsa@wsawodonga.com.au Clubs and societies vary annually.
COUNCIL – LA TROBE
University Council meets in Melbourne monthly. Contact the Office of the Executive Director for further information.
COUNSELLING
Counsellors are available to all students of the TAFE and La Trobe campuses. Counselling is free and totally confidential. Any issues that interfere with a student’s ability to study can be discussed such as personal relationships, conflicts, study motivation, stress, relationship issues, anxiety, depression, and anger. The Counsellors are available during normal office hours, and a limited after hours service will be advertised on notice boards.
La Trobe: Student Services 02 6024 9627
TAFE: Learner Services 02 6055 6327, 02 6055 6683 or 02 6055 6606 to make an appointment
COURSE INFORMATION
TAFE: For detailed information about local and national courses see Learner Services (ground floor building A) or ph. 02 6055 6606, courseinfo@wodonga.tafe.edu.au
La Trobe: Future Student Advisor, Room 4205, Michael Osborne Building, University Dr. or e-mail study.aw@latrobe.edu.au
DENTAL SERVICE
Albury Area Dental Services, Albury Community Health Centre, 596 Smollett St Albury, 02 6058 1800
Wodonga Dental Clinic, Wodonga Regional Health Service, 81 Vermont St Wodonga, 02 6051 7530
DISCIPLINARY PROCEDURES
Wodonga TAFE has a procedure to manage inappropriate behaviour and academic misconduct. Copies are available on request.
DISABILITY SERVICE
Both La Trobe University and Wodonga Institute of TAFE have in place policies and procedures for students with disabilities. Each organisation employs a Disability Liaison Officer (DLO) to co-ordinate the Disability Support Programme. The service is available to students with a disability and/or medical condition while they are studying. The DLO’s role is to ensure that students with additional learning needs can study free from any discrimination or harassment and are able to participate fully and equally in all aspects of campus life. Support services provided include note takers, classroom assistance, and other academic assistance on campus, assistance with arrangements for alternative examination or assessment conditions, access to specific equipment enrolment support and campus orientation. Applications for special consideration for course material to be available in the appropriate format.
La Trobe: DLO/Equity Officer, Student Services 02 6024 9628 or e-mail dlo.aw@latrobe.edu.au
TAFE: Learner Services: Building A, Disability/Equity Officer 02 6055 6662; fax 02 6055 6388
DRINK SPIKING
Stop Think! Spiked Drink?
Party Safe! There could be people around you who are intending to spike your drink. Drink Spiking is a crime. Reduce the risk: never leave your drink unattended and know what you are drinking.
For more information: http://www.adf.gov.au
E-MAIL
All La Trobe students are allocated a university email address which is computer generated. Students are encouraged to check their university e-mail account regularly as official correspondence, including results, will only be sent to the student’s La Trobe e-mail address. Results can be forwarded to students if permission is given via Student Online.
TAFE students are allocated IT network access and an e-mail account at enrolment.
ENGLISH LANGUAGE (ESL) UNIT – LA TROBE
The English as a Second Language Unit offers workshops and one-on-one sessions on academic skills and English language development. Make an appointment by contacting the ESL tutor by e-mail esl.aw@latrobe.edu.au, phone 02 6024 9774 or mobile 0417 386 515 or visit room 4237 in the Michael J. Osborne Building.
See also International Student Officer.
EQUAL OPPORTUNITY POLICY AND PROCEDURES
La Trobe University and Wodonga Institute of TAFE have a range of procedures to guide the informal and formal processes for resolving grievances regarding discrimination or equal opportunity. Copies are available at Student Services (La Trobe), Learner Services (TAFE), the Library, or any TAFE institute office.
EQUITY OFFICER
The Equity Officers are available to advise all students and staff on matters relating to equity, harassment or discrimination.
La Trobe - 02 6024 9628
TAFE – Bette Hume 02 6055 6662
EXTENSIONS
In certain circumstances, such as ill-health, it may be possible to receive an extension for an assignment. Check your department for details. Don’t ask for it at the last minute. Also, an extension for one assignment usually puts pressure on other assignments.
FEES
La Trobe: see the La Trobe section (Commonwealth supported place, charges for services, fees, fee refunds)
TAFE: You will not be officially enrolled until all applicable fees have been paid and the necessary paperwork is completed. No enrolment form is taken without the enrolment fees being paid. Extra charges may apply for class materials, photocopying, etc.
Tuition contribution fees are set by the Victorian Government and are charged at an hourly rate which is subject to annual indexation. Previous enrolments at Wodonga TAFE may affect fee calculation. Concessions may apply. Please confirm with your Enrolment Centre.
Individual cases of hardship, as assessed by the Counsellor, may be approved by the Director of Wodonga Institute of TAFE, who may grant an exemption or concession or approved deferment of payment of the enrolment fees.
STUDENT AMENITIES FEES - TAFE
The student amenities fee is collected by the Institute/University on behalf of the Association to provide amenities and services such as facilities, student activities, staff assistance, student representation, loan of equipment, academic/grievance advice, orientation, clubs and societies, sporting activities and student publications. The SAF is payable at enrolment. This money is administered by the elected Student Executive. Minimum and maximum SAF applies and the fee is calculated at an hourly rate. Concessions may apply. Please confirm with your enrolment centre.
Also see Refund of Fees.
FOOD AND BEVERAGE SUPERVISOR
Wodonga Student Association employs a Food and Beverage Supervisor, Susie Robertson. Susie manages the Hangar Café and the Hangar Bar. If you want to book the Hangar for a function or student activity, or if you require catering, contact Susie at the Student Association 02 6055 6716 or e-mail srobertson@wsawodonga.com.au
FOOD DONATIONS FOR STUDENTS
The Chaplaincy service on-campus located in upstairs building 4, has a trolley of donated goods like cereals and noodles, toiletries and canned foods etc. On Thursday mornings we have access to some Baker’s Delight bread from the previous day. The trolley and basket of food are placed in the Student Services waiting room for any students who may need any of the goods.
GAY AND LESBIAN – HUME PHOENIX
http://www.humephoenix.dragnet.com.au/
Hume Phoenix Inc
supports non-heterosexual people of the Albury-Wodonga region.
GRADUATION
La Trobe Students see La Trobe A-Z
GYM – on campus
The Hangar Gym is mainly opened during Hangar Cafe hours. For information about detailed opening hours, membership etc. ask at Student Association offices or the Hangar Cafe. Email: wsa@wsawodonga.com.au
HANGAR
The Student Amenities Building, for Wodonga TAFE and La Trobe University students, is located on University Dr. The Hangar includes a function area, bar, Hangar cafe, gym, lounge, offices, etc. If you are interested in booking the Hangar for a function or student activity (full bar and catering available), contact the Student Association. Ph: 02 6055 6716. Email wsa@wsawodonga.com.au
Also see Student Building
HANGAR CAFE
The Hangar Cafe is located at the Hangar, and is run by the Student Association. The Cafe is managed by Susie Robertson, the Food and Beverage Supervisor. Opening hours are 9am to 4pm (2pm Fridays) and may vary with demand. There is a good range of inexpensive food and drinks, inside and outside seating, music, pool table, table tennis table and space to study. The Cafe can cater for a range of staff and student activities, or if you are interested in booking the Hangar, contact Susie on
02 6055 6716 or srobertson@wsawodonga.com.au
FINANCIAL MEMBERS RECEIVE A 10% DISCOUNT
INDIGENOUS STUDENT SUPPORT OFFICER – LA TROBE
Please contact the indigenous student support officer on 02 6024 9796 or 0439 005 325, First floor Michael J. Osborne building 4, Monday, Tuesday and Wednesday
INFORMATION TECHNOLOGY – LA TROBE
See La Trobe A-Z section
INSURANCE - STUDENT ACCIDENT
Students at this campus are covered for Student Accident Insurance by a policy taken out by Wodonga Student Association Inc. Students are covered from enrolment until their last exam or class in their final year. Insurance provides 24 hour, 365 days a year worldwide cover for Medical Benefits for non-Medicare medical expenses (i.e. physio, ambulance, chiropractic, dental) and is restricted to campus related activities (sporting, field trips, travel to and from placement). Contact the Student Association for more information.
INTERNATIONAL STUDENT ID CARDS (ISIC)
This discount card is necessary for students wanting discount interstate (other than Victorian) travel by rail or bus. It is also necessary for discounts on the XPT to Melbourne or Sydney. The ISIC card is available to full-time students and is an internationally accepted student photo I.D. card. Applications are available from Student Association or Learner Services.
INTERNATIONAL STUDENT OFFICER – LA TROBE
The International Student Officer’s role is to assist with the transition of International Students to this University, so that the experience is as positive and successful as possible. Workshops to orientate International Students to Australia and the local area are also offered. Advice on matters relating to welfare, academic progress and inter-cultural knowledge is provided. Phone 02 6024 9774 e-mail iso.aw@latrobe.edu.au or visit room 4237 in the Michael J. Osborne building.
See English Language Unit and La Trobe A-Z section
(Language and Academic Skills)
INTERNATIONAL STUDENTS – TAFE
The International Student Officers provide course information, and advice regarding information regarding English language testing, Visas, health insurance, etc. 02 6055 6606.
LA TROBE GRADUATION CEREMONY
The annual Graduation Ceremony is held in the first half of each year in Wodonga. The Ceremony is followed by afternoon tea. See http://www.latrobe.edu.au/aw/news/graduation-ceremonies.html
See also La Trobe A-Z section (Graduation)
LA TROBE UNIVERSITY ANNUAL PRESENTATION OF PRIZES AND
SCHOLARSHIPS
The Annual Presentation of Prizes and Awards Ceremonies are held in the second half of the year and usually take place at the Albury-Wodonga Campus, University Drive, Wodonga.
http://www.latrobe.edu.au//aw/news/awards.html.
LEARNER SERVICES (TAFE)
Learner Services is located at 87 McKoy St, Building A, ground floor, near the cafeteria.
Reception 02 6055 6606
Learner Services offers a range of services to support students academic, financial and personal needs including;
Accommodation, ALO, centrelink advice, course information, youth pathways, welfare support, study skills,
Equity services, disability support, international client services, VTAC, skills recognition, learning support,
Parents returning to Earning program and;
Careers Service
Career direction and planning, resumes, job applications - Career Counsellor 6055 6683 and 6055 6327
Counselling
Counsellors are available to students to assist with difficulties that may arise. Counselling is free and totally confidential. 02 6055 6327 and 02 6055 6683 or 02 6055 6606 to make an appointment
See also Counselling
LIBRARY (DAVID MANN)
The Library is a joint use facility providing resources and services to La Trobe University, Wodonga Institute of TAFE and the Murray-Darling Freshwater Research Centre.
Hours during semester:
Monday-Thursday 8:30am – 9:00pm
Friday 8:30am – 5:00pm
Saturday & Sunday 1:00pm – 5:00pm
Hours during the July and summer
vacations
Monday-Friday 9:00am – 5:00pm
The Library is closed on Australia Day, Easter, ANZAC Day, Queen’s Birthday and Christmas/New Year. It is open on all other public holidays. Notices about any changes to opening hours are displayed at the entrance to the Library and on the library website.
Borrowing
Undergraduate and TAFE students may borrow up to 15 items for two weeks, postgraduates and honour students 20 items and PhD students 25 items for four weeks. Loans may be renewed for three further periods provided that they are not reserved for another borrower. You can renew your loans yourself (select My Library from the library home page) or talk to the Loans Desk staff. Some high demand items cannot be renewed. To make sure that access to Library materials is as fair as possible, anyone who keeps an item beyond its due date will incur a fine. However, fines are only collected when they reach a total of $10.00 or more. When this happens you will not be able to borrow until the fine is paid. Fines totalling less than $10.00 are cancelled at the end of each year. If you were not able to get the book back because you were ill or for some other reason, please talk to the Loans Desk staff and bring some documentary evidence with you.
Rate of accruals for fines:
14 and 28 day loans—$0.20 per day
3-7 day loans (incl. Videos) - $1.00 per day
Reserve Collections—$2.50 for anytime up to the first hour then $1 for each additional hour late
Items which have been recalled - $1 per day per overdue item
Photocopying
The Library provides self-service photocopiers with a new system for charging introduced in 2008. La Trobe University students are able to add credit to their student card which is then used to pay for photocopying and printing anywhere on campus. Students must register their student card on a dedicated terminal in the library before credit can be added or spent. TAFE students may purchase a photocopy card from the vending machine in the photocopy room on level 1. The plastic card costs $2 and includes some credit for photocopies. More value may be added to the card at the same machine. Change for small denomination notes is available at the loans desk. A4 copies are charged at 12c per copy.
Help
If you would like assistance with any of the library’s services or resources, the Library staff will be happy to help you. A printed guide to the Library and its services is available and you can also find information on the Library’s Home Page. If you have any suggestions or queries please speak to one of the Library staff or use the Ask Us Tell Us link from the home page.
Loans Desk – 02 6024 9760 or 02 6055 6694
Homepage http://www.latrobe.edu.au/library
LIRNSPACE
The Learning Innovation and Resource Nexus (LIRNspace) contains computer and Internet resources available to Wodonga TAFE and La Trobe University students. It is situated above the cafeteria in Building A. La Trobe University students can register to use the LIRNspace by showing their student card at the Helpdesk. It will take one working week for registration to be processed. TAFE students are automatically registered on full enrolment. This can take approximately 48hours.
A helpdesk service operates from 8:30am - 7:00pm Monday to Thursday and Friday 8.30am to 5.00pm. Students can drop in to use a computer. The E-street area of the LIRNspace has 18 machines with Internet access available for use after hours. Current times are 7am-10:30pm Monday to Friday and 9am-5pm on weekends. To gain access registered students must purchase a token for $10 from the Helpdesk.
Students can return library books and resources to the book return chute next to the LIRNspace Helpdesk. These are returned to the library 12 noon daily.
Students with LIRNspace accounts who have problems logging into Wodonga TAFE computers can see their TAFE teacher or the LIRNspace staff for assistance. The latest WIOT Student Computer Resource Guide is always available on the P drive or from the LIRNspace help desk. This guide assists students when using the computer systems and states the rules and regulations which apply when they do so.
LUPA – La Trobe University Postgraduate Association
LUPA is the representative body for Postgraduate students across all campuses of the University. Comprising approx. 5000 students, LUPA can facilitate local seminar sessions or organise trips to Bundoora free of charge for seminars such as: thesis writing, planning and editing, research methodology, publishing in academic journals, academic careers, time management, etc. LUPA can facilitate social functions and act as contact point for Postgraduate students on the Albury-Wodonga campus.
To subscribe to the LUPA newsletter (based at Bundoora) email: listserv@latrobe.edu.au with the message “subscribe lupa” in the body of the email and leaving the subject blank.
MASSAGE CLINIC
The students of the massage courses at Wodonga TAFE offer both relaxation and remedial massage to the public and to other students. These massages are supervised by Wodonga TAFE staff and the cost is a fraction of what you would pay at another clinic. Why not treat yourself to a massage? Contact the Fitness, Sport and Recreation department at Wodonga TAFE on 02 6055 6912, or 02 6055 6506 to make an appointment, or email csh@wodonga.tafe.edu.au
MEDIATION
Mediation services exist to support students who are involved in any grievances or disputes in relation to their enrolment and studies.
La Trobe: Equity Officer, 02 6024 9628
TAFE: Learner Services 02 6055 6606
MEDICAL
You need to get your own Medicare Card once you leave home. If you do not already have one contact: Medicare Office at 125 High St. Wodonga or 489 Dean St. Albury, or phone 132 011 for application forms and further information. You will need your Medicare card to claim a rebate on medical fees if they do not bulk bill. There are several medical clinics in Albury/Wodonga. Services that may bulk bill in Wodonga include:
Stanley Street Clinic
5 Stanley Street Wodonga (Medicare card)
Wodonga West Medical Clinic
195 Melbourne Road, Wodonga
Phone: 6056 2447 (Student Card & Medicare Card)
Wodonga District Hospital
Cnr Wilson St. & Vermont St.
For accident and emergency, including after hours, also for emergency dental service, bring Medicare Card.
NAIDOC
NAIDOC - National Aboriginal and Torres Strait Islander Day Observance Committee
Information regarding NAIDOC Week can be accessed by contacting:
The Indigenous Student Support Officer (La Trobe), 02 6024 9796, 0439 005 325, or visit 1st floor, Michael J. Osborne Building, Monday, Tuesday or Wednesday
Tricia Klauss (TAFE) 02 6055 6638; fax 02 6055 6388
ORIENTATION AND O-WEEK
The Student Association provides a range of orientation activities at the start of the year including TAFE Orientation (mid Feb.), First-year University Orientation (end of Feb.) and ‘O-Week’ (later Feb - early March). The aim of O-Week is to meet students from across the campus (different courses - both TAFE and La Trobe) and get involved in social and recreational activities offered at the Hangar Bar, Hangar Café and Gym. Find out more from the student association offices or online.
PERSONAL SAFETY
On-site security is only a phone call away.
02 6055 6600 or 6055 6500 (after hours)
For a security escort around campus at night, contact the security officer from the freecall white wall phone in the TAFE Café or the Main or Teaching Buildings at La Trobe University. The security officer can be contacted Monday to Friday, 6.30pm to 10.30pm 0419 750 108
PLAGIARISM
Directly copying someone else’s work and representing it as your own; whether it is a students’ or an author’s work, is called plagiarism unless the source is acknowledged. Plagiarism is a very serious offence. For information on citing and referencing, see staff at Academic Skills Unit (La Trobe) 02 6024 9772,
or Jenni Huber (TAFE), 6055 6323.
PRIVACY - TAFE
Wodonga Institute of TAFE is committed to uphold the conditions set out in the Australian Government Privacy Act. To view this act, please go to http://www.privacy.gov.au/actJindex.html
PROOF OF IDENTITY - TAFE
All learners at Wodonga TAFE must provide proof of identity at time of enrolment. Please contact Administration Services on 02 6055 6766 if you require more information.
RECOGNITION OF PRIOR LEARNING – TAFE
This involves the assessment of previously unrecognised skills and knowledge an individual has achieved outside the form education training system. Discuss your RPL options with the course coordinator at Wodonga TAFE or contact the Skills Store on 1300 550 905 or skillsstores@wodongaskills.com.au
REFUND OF FEES
TAFE: Students need to
withdraw within the first four weeks of the commencement of their course to
be eligible to receive a refund of tuition contribution and Student
Amenities Fees, less the minimum charge. Students withdrawing from their
course to accept a place at another tertiary institution will be refunded
all of their tuition contribution and SAF if the letter of offer from that
tertiary institution is provided with the withdrawal form.
See Administration Services for
further information about a refund.
La Trobe: If you withdraw or defer from our course before the appropriate census date for the unit or units you are enrolled in you maybe eligible for a refund if you paid your Student Contribution or fees upfront. Census dates for each unit can be found on the Statement of Account you receive as confirmation of your enrolment and you must check each unit. An application for refund form should be completed and lodged with Student Administration
RESULTS
TAFE: Results are normally posted to students during January of the following year. Students can request information about their results/progress from their departments at any time. Requests for the re-issue of Results/Certificates may incur a fee.
La Trobe: Results are available on the website StudentOnLine in mid-July for Semester 1 and mid-December for Semester 2. Results will be emailed to you at your official La Trobe email address.
RESUME/JOB APPLICATIONS
Assistance is available at Learner Services with jobs, applications, resumes and interview techniques. Contact the Career Counsellor (TAFE) 02 6055 6683 or 02 6055 6327 or Student Services (La Trobe) 02 6024 9627.
La Trobe students should register as users of CareerHub. Log on with your normal username and password.
SEXUAL HARASSMENT
The Institute and University are committed to providing an environment that is free from sexual harassment and/or discrimination. Sexual Harassment is unwelcome, unlawful and unacceptable behaviour of a sexual or sex-based nature. This includes verbal or physical behaviour, as well as written communication such as letters, notes, graffiti, etc. If the harassment is ongoing it may be affecting your studies or your personal relationships. If you think you are being harassed contact the Equity Officer (La Trobe) 02 6024 9628 or (TAFE) 02 6055 6662 for advice or support. All matters are strictly confidential.
Also see Anti Sexual Harassment Advisers
SKILLS STORE (TAFE)
Skills stores are a Victorian Government service provided free of charge for
Victorian Residents. Skills stores provide friendly, expert advice on the
many opportunities and options available through Victoria’s VET system.
Skills stores help people gain recognition for current skills and provide
guidance on how best to gain qualifications or update or improve existing
qualifications.
When
people visit a skills store, they can make an appointment with one of the
consultants. The consultant will discuss with the client their current
skills in order to identify how these skills may be counted towards a
nationally recognised qualification. The consultant can then give clients a
personal referral to a TAFE institution or other registered training
organisation (RTO) to have those skills formally assessed. That way,
existing skills and experience may be recognised by a qualification or a
Statement of Attainment without training having to be repeated
unnecessarily.
Please contact Skills Stores in Wodonga on 1300 550 905 or
skillstores@wodongaskills.com.au
or visit the website
www.wodongaskills.com.au.
STUDENT ADMINISTRATION – LA TROBE
Student Administration, for enrolment, payment of fees, results and other student matters, is located at:
University Drive, Main Building, Ground Floor
Mon. – Wed. and Friday 9.00 am – 5.00 pm
Thursday 9:00am – 4:00pm
Ph: 02 6024 9791
STUDENT ASSOCIATION
The Student Association exists to assist TAFE and La Trobe students by providing facilities, services and activities. Student contributions to the funding of the Student Association include the Student Amenities Fee (TAFE) and the Voluntary General Service Fee (La Trobe). These fees are administered by the Student Executive and staff employed by the Student Association. The Student Association receives most of the TAFE Student Amenities Fee, except a portion that funds Learner Services. This portion is approximately 33% of the Student Amenities Fees collected.
Facilities include the provision of a Student Building (The Hangar), a student lounge in TAFE Building W, the Hangar Cafe, the Hangar Bar, Hangar Gym, function space, lounge, offices, a meeting room, etc.
Services offered include the a range of student publications (diary, wall planner, magazine), assistance with appeals or other academic grievances, representation of committees throughout the University and TAFE, a student loan fund, daily newspapers, student discounts, food vending machines, fax services, discount movie tickets etc.
Activities include Orientation Week, BBQs, entertainment, evening functions (such as pub crawls, trivia nights, band nights), sports competitions, equipment for loan, and a range of clubs and societies.
If you have any suggestions, drop into the Student Association Office, Student Building, University Dr.
or phone: 02 6055 6641, 02 6055 6390 or e-mail: wsa@wsawodonga.com.au.
STUDENT ASSOCIATION AGM
Each year there is an Annual General Meeting of the Wodonga Student Association. At the AGM, the Student Executive Committee report on the operations of the previous year, including financial and other matters.
STUDENT ASSOCIATION EXECUTIVE
The facilities, services and activities of the Association are organised by an elected Student Executive of ten students. Nominations for positions are advertised at least two weeks prior to elections. The Student Executive consists of the following positions: President, Vice-President, Secretary, Treasurer, La Trobe Representative, TAFE Representative, Sports and Recreation Officer, Publications Officer, Entertainment Officer and Humanities Officer. The Student Executive meets on a regular basis. For details, drop into the Student Association Office, call 02 6055 6641 or email wsa@wsawodonga.com.au
STUDENT BUILDING (THE HANGAR)
Located on University Dr., the Student Amenities Building includes the Hangar Café, gym, and the Hangar Bar. The Building also incorporates a lounge - with TV, pool table, couches, function space, Student Association Office, meeting room, toilets and shower, table tennis table etc.
STUDENT COMPUTER USE RESPONSIBILITIES (TAFE)
The Wodonga TAFE Student Computer Resource Guide sets our client responsibilities in the use of the Internet and computer resources when onsite at Wodonga TAFE, at the David Mann Library when using Wodonga TAFE computers, and at Wodonga TAFE offsite student computer rooms. This includes La Trobe University students who use the LIRNspace. The guide also includes how to login, save files, print, use email, internet and other equipment and purchasing resources available to students.
STUDENT POLICIES
TAFE: Student discipline, enrolment, assessment and grievance policies are available at Learner Services and teaching departments.
LA TROBE: Information can be found at http://www.latrobe.edu.au/policies/index.html
STUDENT LIAISON OFFICER
The Student Association employs a full time Student Liaison Officer, Joanne Mathey. The SLO works with the Student Executive Committee to run the Association and provide a range of facilities, services and activities. Joanne is also available to assist individuals or groups of students regarding student activities, facilities on campus, or concerns/issues relating to being a student. The Student Association office is located in the Student Building, University Drive. 02 6055 6390; jmathey@wsawodonga.com.au .
STUDENT LOANS
The Student Loan Fund is available for students who are in financial hardship. There are different loan funds for each institution. Loans from these funds are interest free. They must be paid back by the agreed term otherwise results are withheld. The Student Association, Wodonga TAFE and La Trobe University support the Loan funds.
TAFE: Learner Services Student Welfare 02 6055 6389
La Trobe: Student Administration 02 6024 9773
STUDENT LOUNGE - TAFE
The Student Lounge is provided by Wodonga Student association and is located in Building W, Wodonga TAFE near building A. The Student Lounge is available for use by all TAFE students and includes kitchen facilities.
STUDENT REPRESENTATION
The Student Association provides student representation on a range of TAFE and University Committees.
STUDENT RIGHTS
Students have rights. If you believe that you are not being treated fairly let the Student Association know. Drop into the Office or
ph 02 6055 6641 wsa@wsawodonga.com.au
STUDENT SERVICES (LA TROBE)
Student services is located on the first floor of building 4 (Michael J. Osborne Building)
Counselling
Free confidential counselling on a range of issues 02 6024 9627, counsellor.aw@latrobe.edu.au
Careers
La Trobe students should register as users of CareerHub. Log on with normal username and password. Career workshops on resumes, applications and job-seeking skills will be advertised. Appointments can be made by calling 02 6024 9627.
Accommodation:
See above
Student Welfare:
See below
Disability Liaison Officer:
See Disability
Services
Equity Officer:
See Equal
Opportunity Policies and Procedures
STUDENT WELFARE
Assistance is available with all Austudy, Youth Allowance and other financial enquires. The Welfare Offices link closely with community agencies and can provide information, support and referral for various issues. TAFE: Jenni Myers 02 6055 6389
accommodation@wodonga.tafe.edu.au
La Trobe: Student Services 02 6024 9627 or counsellor.aw@latrobe.edu.au
STUDY SKILLS SUPPORT (TAFE)
The Learning Support Unit offers educational support for all students attending the institute. This includes time management, note taking, skills in reading, assignment writing, tutorial presentations, citing, references and preparing bibliographies, study skills, providing extra tutoring in particular subjects (if applicable) or helping with exam preparation. Assistance may be on an individual or group basis, depending on your needs. Preparatory courses such as Bridging Program are available throughout the year for intending students.
TAFE: Jenni Huber, Learner Services, Building A, ground floor.
La Trobe: See Academic Skills Unit
SUBJECT OR COURSE CHANGES
TAFE: If you wish to make subject or course changes, firstly see a staff member from your department and complete the appropriate form.
La Trobe: Variation of enrolment forms are available at Student Administration.
TAFE AWARDS NIGHT
Wodonga TAFE holds an annual awards presentation night.
TRAIN TRAVEL
Local train and bus travel -
VICTORIA -
V/LINE - Ph: 136196
Wodonga Station - Ph: 60558140
N.S.W. - COUNTRYLINK Ph: 132232 (6.30 am - 10.00 pm)
For information regarding discount travel (including interstate travel) see ISIC.
TENANTS RIGHTS
Victoria: Consumer and Tenancy Advice Service Inc. 110 Hume St Wodonga, 02 6024 7829
New South Wales: Office of Fair Trading, 490 David St Albury, 02 6041 3222
UAC
For students applying for courses through UAC, University Admissions Centre,
for NSW and ACT, the web address is
www.uac.edu.au
VTAC
Assistance is available to students lodging online applications through VTAC. TAFE 02 6055 6606 La Trobe 02 6024 9785
WAGELINE
Victoria: 1300 363 264
New South Wales: 131 628
Y
YOUTH PATHWAYS PROGRAMME (TAFE)
The Youth Pathways Officers are available to support young people enrolled at Wodonga TAFE. The YPP officers can assist with a variety of issues including support, advocacy, information, referrals, for issues such as peer and relationship issues, transport, Centrelink support, resume writing, job searching, traineeship and apprenticeship applications, health issues, drug and alcohol issues, family issues etc. You can contact the YPP officers on 02 6055 6683 or 02 6055 6688 or book an appointment on 02 6055 6606.
YOUTH ALLOWANCE
If you are under 25 and undertaking training, you may be entitled to Youth Allowance. For further information contact Centrelink on 132490
TAFE: Learner
Services 02 6055 6389, or email
accommodation@wodonga.tafe.edu.au
LA TROBE: Student Services 02 6024 9627 or email counsellor.aw@latrobe.edu.au